DiBenedetti DB, Price MA, Andrews EB. Cognitive interviewing in risk minimization survey development: patient and healthcare professional surveys. Expert Rev Clin Pharmacol. 2013;6(4):369-73.
Reed (Earnshaw) SJ, Reed JH. The use of statistical quality control charts in monitoring interviewers. Proceedings of the Survey Research Methods Section, American Statistical Association. 1997 Jan;893-8.