Zellner A, Jackson T, Edmondson P, Wolf K. Implementing quality management processes to assure data quality. Poster presented at the 35th Society of Quality Assurance (SQA) Annual Meeting; April 30, 2019. Atlanta, GA.
Burns A, Lentz K, Sanchez-Bryson I. Business process improvement: tackling hard challenges to serving clients. Presented at the 2018 Equal Justice Conference; May 10, 2018. San Diego, CA.
Jackson T, Rothman KJ. Elements of a quality auditing program. Presented at the 2018 Triad Chapter of ASQ; April 10, 2018. Greensboro, NC.
Lentz K, Moss MA, Sanchez-Bryson I. Lean lawyering: an introduction to process improvement. Presented at the Half-Day Seminar on Lean Lawyering: An Introduction to Process Improvement; March 23, 2018. Lansing, MI.
Barker M, Burns A, Lentz K, Sanchez-Bryson I. Kaizen & intake: the Toyota partnership. Presented at the LSC's Innovations in Technology Conference; January 10, 2018. New Orleans, LA.